SHIPPING
Handling and Processing
Order Changes
E-mail: shoplatinarocks@yahoo.com.
Orders placed in the United States are processed and shipped within 2-7 business days. During Sales and the Holiday Season, orders placed in the United States are processed and shipped within 7-10 business days. Pre-sale items shipped based on the information provided in the product description.
Order Changes
If you need to make a change to the shipping address on your order, please reach us directly by email at shoplatinarocks@yahoo.com
Tracking Information
Tracking numbers will be provided once your order has been processed and shipped. Once your order has shipped, you will receive an email that will contain a tracking number and link to help you track your package. Please allow 24 hours for the tracking number to become active. If for any reason you do not receive a tracking number within 3-4 business days (5-7 business days during the Holiday Season), please feel free to reach us directly.
Tracking numbers will be provided once your order has been processed and shipped. Once your order has shipped, you will receive an email that will contain a tracking number and link to help you track your package. Please allow 24 hours for the tracking number to become active. If for any reason you do not receive a tracking number within 3-4 business days (5-7 business days during the Holiday Season), please feel free to reach us directly.
E-mail: shoplatinarocks@yahoo.com.
Phone support: 1 (818) 351-7181